ASAP Meet and Greet Reviews
Please find below some reviews of the ASAP Meet and Greet car park, these reviews are contributed by our customers to help others make the right choice when booking their airport parking.
Car was still in the compound on our return to Bristol airport for a 10 am pickup having been up since 3 in the morning. Had to wait over 30 minutes for car. My paperwork was correct but the paperwork I signed when handing the car over was incorrect hence error. No sympathy from ASAP as they said I'd signed it. They should try reading the paperwork on drop off in the middle of a busy car park with 2 excited children and 4 ski bags to lug about!
Customer Rating: 2 out of 5 stars
Tried ringing the numbers given on my confirmation but got a message saying the numbers were unavailable. Not what I wanted at the start of my holiday. Continued to the drop off car park and managed to find someone from ASAP parking who told me the number to ring prior to arrival had changed.
Customer Rating: 3 out of 5 stars
I have used ASAP about once a month for the past year and they have always provided an excellent service. They are there when they say they will be and I have never had to wait more than a few minutes for my car. This time I had it valeted for a very reasonable fee - great service! Thank you!
Customer Rating: 5 out of 5 stars
Friendly efficient service. Definitely better than waiting for the shuttle bus. I would highly recommend this method of parking for anyone who had multiple travel cases.
Customer Rating: 5 out of 5 stars
Excellent service yet again. Prompt, efficient & friendly.
Customer Rating: 5 out of 5 stars
ASAP simply didn't turn up. No reply to both mobiles when we called to advise of imminent arrival, as per instructions. That said, Park and Go themselves were excellent at sorting the issue out, and promptly arranged a full refund. A week has gone by, and yet not a word from ASAP to explain why things went so wrong. I appreciate things can go wrong for any number of reasons, but it's disappointing that didn't even bother to try and explain why things went so badly wrong.
Customer Rating: 1 out of 5 stars
Flew out from Bristol and found the service excellent before and after flight. The staff were extremely pleasant even when we were held up on return. Will definitely recommend and use the service again.
Customer Rating: 5 out of 5 stars
On arriving back at Bristol Airport, I rang both mobile phone numbers I was given by Park and Go and ASAP, several times, without getting an answer. After 15/20 minutes I rang the free phone number on my mobile. I got no apology, and was told that the mobile phone numbers are no longer used, and should have rang the 0800 number, telling me that I would not be charged by my provider? I have lost total confidence in ASAP and won't use them again. This was the 4th/5th time I used them in last few months.
Customer Rating: 2 out of 5 stars
First class service this is the third time I have used ASAP meet and greet and I have never had a problem or issue. I will certainly used them again.
Customer Rating: 5 out of 5 stars
Very efficient.
Customer Rating: 5 out of 5 stars