EPG Parking Gatwick - Meet and Greet Reviews
Please find below some reviews of the EPG Parking Gatwick - Meet and Greet car park, these reviews are contributed by our customers to help others make the right choice when booking their airport parking.
I always use a meet and great service, this one ranked up there with the best. I arrived about 1/2 an hour early but only waited about 5 mins. for the collection. On my return I waited a about the same. the staff were polite and very helpfull.
Customer Rating: 5 out of 5 stars
Have used this service a few times and never any problems. Will use again in the future.
Customer Rating: 5 out of 5 stars
Arrival proceedure was good but on return we were unable to contact the delivery driver as the mobile number was permanently engaged. This was quite frustrating and only resolved when the driver called us from his private mobile. This is not a satisfactory situation to be in and we were waiting in the airport wondering if anyone would call and when we would get our car back! The driver delivered our car but left without giving us the parking ticket which meant we had to go to the car park desk and explain our situation, fortunately they did give us an exit ticket for £3 as noted in the conditions.
Customer Rating: 3 out of 5 stars
Excellent service, thank you!
Customer Rating: 5 out of 5 stars
Great, fast and efficient service. Would most definitely recommend park and go. I opted to have my car cleaned inside and out too which was great - lovely to come home to a nice clean car!
Customer Rating: 5 out of 5 stars
Excellent service! Really polite and friendly staff who were so quick to arrive when we called that they beat us to the airport! Will definitely use this company again. Many thanks to you.
Customer Rating: 5 out of 5 stars
This was the first time that we have used EPG (the previous company we used has disappeared without trace) and easily our best experience yet of valet parking! Now that Gatwick have moved the handover to inside a carpark (rather than play cat-and-mouse with the parking wardens in the drop-off zone) it is altogether a calmer job, but naturally Gatwick charges for this! The fact that this new arrangement costs another £3 (or presumably £6... but the first £3 is covered in the up-front fee) is a tiny price to pay for the convenience of it all. the charge is not down to EPG but rather Gatwick, and EPG take GREAT care to point out at the time of booking and on all their paperwork that you will need £3 to exit the car park, so I cannot understand the complaints that some have voiced. Just tuck £3 in your ashtray/ glovebox before you go... simple. EPG were pleasant and easily understood on the phone. We were met by the most professional driver/valet I have ever met, he was bang on time both ways and very helpful in terms of pointing out the lifts / exit. In fact, I would describe it as similar to meeting your dad at the airport... (I'm sure he won't mind me saying that)...exactly the sort of person you are immediately happy to hand your keys over to and leave you relaxed and ready for the airport security/ passport/ boarding bunfight! We have recommended EPG to all our friends and will definitely be using EPG next time we fly from Gatwick; it was the most pleasant bit of the whole Gatwick experience!
Customer Rating: 5 out of 5 stars
Lovely service with a smile each time. Very friendly on the telephone and very helpful with the traffic. Would have liked to have had the car parked in a bay because we got in the way of other traffic whilst loading all our bags.
Customer Rating: 4 out of 5 stars
Fantastic service - why did not I find your earlier! I will always use you when travelling. Thanks
Customer Rating: 5 out of 5 stars
All carried out very smoothly as per usual. Will definitely use again.
Customer Rating: 5 out of 5 stars