Sure Parking - Meet and Greet Reviews
Please find below some reviews of the Sure Parking - Meet and Greet car park, these reviews are contributed by our customers to help others make the right choice when booking their airport parking.
Great communication, smooth pick up and drop off. Always happy with their service, 5th time using Park & Go!
Customer Rating: 5 out of 5 stars
Will definitely use them again. Prompt, polite and perfect.
Customer Rating: 5 out of 5 stars
Fantastic service, I have used this numerous times and have never experienced any problems. I would definitely recommend this to friends and family. Thanks.
Customer Rating: 5 out of 5 stars
Whilst I was happy with the arrangements with the parking as everything went smoothly, I was very unhappy with the dash cam being disconnected. What are your drivers trying to hide? Do they really drive that bad? The camera wasn't noticed until we were well into our journey home so if there had been an accident there was no evidence. You should tell drivers not to interfere!
Customer Rating: 2 out of 5 stars
I use lots of airport valet companies, never had reason to complain before. However, there's always a first time!! Admin was straight forward & worked well as I had a last minute change of car details. Then it all changed, the man collecting the car was slow & disorganised. 3Three separate parties wanting to get going for their flight, didn't seem to realise that people aren't there to hang around!! Need more staff if a busy drop off time. The man dropping car back was v v rude. Lots of people waiting around for cars. The man delivering didn't make himself known, we had to find him and wait to speak to him, once it was our turn he was v rude. There really was no need to be rude. We were all pleasant, we weren't bothered we had to wait around for him to arrive (25 minutes), he than had a go at us for not finding him faster!! Not what I'd call good customer service. Will take my business else where next time. Lots of competition about. Sure Parking, improve your front line people, their organisation and their manners pronto!!
Customer Rating: 2 out of 5 stars
Collection was very good however return of the car was very slow. This has happened in the past and it's very frustrating standing in the cold waiting for your car to be returned.
Customer Rating: 3 out of 5 stars
Good polite staff.
Customer Rating: 5 out of 5 stars
The confirmatory papers directed us to the wrong carpark (5 - 4th floor) instead of 6 - 4th floor. 5 is tortuous to navigate up and down but after a phone call we were met eventually in the right place. This all took about 15 minutes but luckily we had enough time. I have also notified you two days ago of a missing cover for my tow hook from the front bumper but have not received any reply as yet.
Customer Rating: 3 out of 5 stars
Excellent.
Customer Rating: 5 out of 5 stars
Great Experience..
Customer Rating: 5 out of 5 stars